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User Accounts and their Properties

Working as the non-admin user has several benefits:

  • Changes to settings are tracked via user name
  • Custom alerting rules can be defined per user
  • Access can be restricted per user

Let’s add a new user:

  1. Select Settings from the navigation panel.
  2. Select the Users tab.
  3. From the Users table menu, select Add New User.
  4. Enter the User Name and Email address in the Add User dialog box.
  5. Click OK to create the user account.

The new user name is added to the list of users (see following screenshot) along with columns for Email address, Pager, address, and Roles.

User Management in Zenoss

Before a new user can log in, we must specify a password. To create a password and configure the account, edit the user account by clicking on the user name from the Users table. The following table includes the fields we can set via the Edit Screen.





Specify the new password in the first text field. Retype the password in the second box and click save to verify the passwords match.


Specify a user role. Available options are Manager, ZenManager, and ZenUser.


If the user is a member of a defined group, select it. Groups are defined in Settings > Users.


Enter an email address if the user has to receive alerts via email.


Enter a pager number if the user will receive alerts via pager.

Default Page Size

Specify number of entries displayed in a grid listing. Default is 40.

Default Admin Role

Select the default role for administered objects.

Default Admin Level

This field is not currently used and is reserved for future use.

Dashboard Refresh

Enter the time in seconds that the dashboard refreshes for the user. The default is 30 seconds.

Dashboard Timeout

Enter the time in seconds before the dashboard refresh timeouts. The default is 25 seconds.

Dashboard Organizer

Select the organizer view for the Device Issues dashboard portlet. The user can change or select a new organizer via the Preferences link. Available options include:





Network Map Start Object

Specify a default network from the monitored networks to map on the Network Maps view. For example,


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