Gateways provide the connectivity required to reach other systems. These systems can be other sipXecs PBX's, traditional phone lines, or…
Advanced Parameters The Advanced Parameters settings, shown as follows, are accessed by clicking on the Advanced Parameters item in the…
Four Rules of IVR IVR systems can be hell to use; the main reason for this is that people designing…
The communication system's Dial Plan is a collection of Dial Rules. The purpose of the Dial Plan is to control…
Watching Asterisk move from being a personal coding project to a community of tens of thousands of programmers and millions…
Installing Zenoss Our first step is to choose one of the three installation methods: virtual appliance, binary installer, or source.…
Why integrate Asterisk with wireless technologies? This is a good question, and is worthy of consideration at the outset of…
Configuring wireless devices Each device will have its own user interface-either through the display on the device (if it's a…
Tones Let's work from the inside out. The types of call progress tones played to the callers once they are…
Local telephony interfaces Having set the tones, announcements, and language so that your users feel at home, the next task…