Gateways provide the connectivity required to reach other systems. These systems can be other sipXecs PBX’s, traditional phone lines, or Internet Telephony Service Providers (ITSPs).Connecting the IP phone system to the outside world is one of the most difficult tasks in making the phone system work. If the network infrastructure is configured properly for quality of service, the connection to the outside world can most likely be the source of any call quality problems.
Traditional analog Plain Old Telephone Service (POTS) lines are the largest source of frustration. If you can avoid them by utilizing a digital type of service or an ITSP, by all means take that avenue. For those not so lucky, you’ll learn more about them then you ever thought you needed to. Typically, volume levels, line disconnect, and echo are the most common problems. Most gateways will have some advanced settings for dealing with these issues but they are different for every manufacturer.
There are three types of gateways that can be configured to work in sipXecs; managed, unmanaged, and SIP Trunks. A managed gateway is a hardware device that connects to a traditional phone line. sipXecs knows how to generate configuration files (plug and play) for it. An unmanaged gateway is either a hardware device for which sipXecs doesn’t know how to generate configuration files, or it may be another SIP PBX. A SIP Trunk is a connection to an ITSP.
At present, there are eight gateways for which sipXecs generates configuration information (ACME 1000 and AudioCodes Models MP114, MP118, Mediant 1000/2000/3000/BRI, and TP260). This is just a small cross section of gateways available in the market. If your gateway is not in this list, see the following Unmanaged gateways subsection. The following detailed information about managed gateways may prove to be useful in setting up an unmanaged gateway.
For the following example screens, we’ll utilize an AudioCodes MP114 FXO (Foreign Exchange Office) gateway. This particular gateway has four analog ports for connecting to POTS lines. Information on the gateway is available at http://www.audiocodes.com/products/mediapack-1xx. To add the gateway, click on the Gateways menu item in the Devices menu. As shown in the following screenshot, there are no gateways configured by default.
To add the gateway, click on the Gateways menu item in the Devices menu. As shown in the following screenshot, there are no gateways configured by default.
To add a managed gateway, click on the Add new gateway drop-down box and select the appropriate gateway. The gateway configuration page will be displayed as follows:
The following configuration information can be configured on this page (click on the Show Advanced Settings hyperlink to display all configuration items):
With all of the configuration information entered, click on the OK button and the Gateway page will be displayed as follows with the new gateway on it. Click on the gateway name to reveal more configuration options, as shown in the following screenshot:
In the following subsections, we’ll explore the managed gateway settings available.
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