Salesforce has welcomed spring with their new Salesforce Spring 2018 release. With this release, Salesforce users, admins, and developers can try out some fresh features and tools to enhance, tweak, and guide the processes that govern our Salesforce instances.
This release brings in exciting enhancements to the Lightning Platform and advanced developments in artificial intelligence.
Without further ado, let’s have a quick look at some of the noteworthy features that are really going to change the way you work with Salesforce.
- Create personalized navigation in Lightning Experience
This new Lightning Experience feature in Salesforce allows one to reorder items, rename, or remove the added items. The navigation bar now contains more than just object-level items. One can add granular items, like a dashboard, list, or record, and so on.
- Build Interactive Salesforce Surveys
Creating beautiful, easy-to-use forms for collecting feedback and data from users or customers is now easy. All survey data is stored in your org which is nothing but an entity that contains users, data, and automation corresponding to an individual organization. This unified data storage is helpful especially in creating reports, dashboards and sharing insights within your organization.
- Customize your Org to match your brand using themes
The ability to customise the look and feel of Salesforce has never really been available. With Spring ’18, create up to 300 custom themes or clone the built-in themes provided by Salesforce with just a few clicks.
- Easy calculation of Opportunity Scoring using Einstein
One can prioritize their way to more business with Einstein Opportunity Scoring. Einstein Opportunity Scoring generates opportunity scores based on the record details, history and related activities of the opportunity and related account. Information about the opportunity owner, such as yearly win rates, is also used to calculate the score.
- Stay on Top of Duplicate Records by Using Duplicate Jobs
Duplicates are a pain for most organisations. With the relatively recent release of duplicate and matching rules in Salesforce, creating duplicate jobs with standard or custom matching rules to scan Salesforce business or person accounts, contacts or leads for duplicates has become easy. Job results can be shared with others and information about the duplicate jobs are logged. These logs helps you in tracking your progress in reducing the number of duplicate records in Salesforce org.
- Easy storage of Data Privacy Preferences
Data privacy records, based on the Individual object, lets one store certain data privacy preferences for their customers. These records can help honor and respect customers’ wishes when they request only specific forms of contact from one’s company. Some laws and regulations, such as the General Data Protection Regulation (GDPR), can require you to honor your customers’ wishes.
- See More Relevant Objects First in Top Results
Top Results list the most relevant results for most frequently used objects. The improved ordering of objects means less scrolling and clicking around to reach the object one wants.
To know more about these and other releases in detail, visit the Salesforce Blog.