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Microsoft SharePoint 2010 End User Guide: Business Performance Enhancement

Microsoft SharePoint 2010 End User Guide: Business Performance Enhancement

Taking the basics to the business with no-coding solutions for SharePoint 2010

  • Designed to offer applicable, no-coding solutions to dramatically enhance the performance of your business
  • Excel at SharePoint intranet functionality to have the most impact on you and your team
  • Drastically enhance your End user SharePoint functionality experience
  • Gain real value from applying out of the box SharePoint collaboration tools
  • Packed with useful tips, images and instructions to help you to be more productive as a SharePoint 2010 End User
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(For more resources on Microsoft Sharepoint, see here.)

The basics

A SharePoint list is a collection of similar items that are defined by a set of structure columns or fields, resembling a database table. Lists support various field or data types, and can have workflow and alert triggers that react to events such as creating, updating, or deleting items. In addition, lists can be configured to filter, sort, or group items based on item data or properties, which is ideal for visualization of information to both display and edit item data.

An ideal business use for a list is to store information that is normally managed in an Excel file, such as new orders, issue tracking of bugs on a project, or maintenance contracts. The advantages of storing information in a list rather than in Excel are:

  • Multiple people can edit different line items of the information
  • Read, write, and view permissions can be applied to the line items
  • SharePoint business process functionality such as alerts and workflow can be applied to an item when it has been created or edited
  • Information can be targeted to users with the use of views
  • There is one version of the truth of the information

There is nothing wrong with using Excel for database-storing activity, but a SharePoint list provides a richer user experience in terms of entering, managing, and taking actions from the data.

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Lists in SharePoint are based on list templates, such as calendars, contact lists, picture libraries, and others that define the scheme for new lists. You can create multiple lists, based on a single list template.

Creating lists

To create a list, click on Site Actions | More Options…:

Microsoft Sharepoint 2010

You will be presented with a series of out of the box List templates, each of which has a slightly different column names and views, but they all have the common List functionality.

There is the ability to filter the displayed List templates with the navigational menu on the left-hand side.

Microsoft Sharepoint 2010

Once you have chosen your List, type in the List name and URL, and the List will be created.

Microsoft Sharepoint 2010

As best practice, avoid putting spaces in the name as shown in the preceding screenshot. Otherwise, this puts the %20 character in the actual URL of the list. For example, in the preceding screenshot, the generated SharePoint list URL would be /Lists/Project%20Annoucements/AllItems.aspx. SharePoint converts non-alphanumeric characters to URL-friendly characters. This whitespace can cause problems when the URL is being used with workflows or being pasted by a user into an e-mail as the URL may be truncated when the e-mail has been sent.
Once a list or library has been created, the URL cannot be changed. You can always change the name and put in spaces in the name from the List settings.

In the preceding screenshot, you can select More Options… to add a description to the list, or add the list to the Quick Launch navigation of the Site.

Microsoft Sharepoint 2010

Once a List is created, you will be automatically directed to the newly created list.

List templates

The SharePoint installation has provided many out of the box List Templates that are predefined, and will generally meet your needs with perhaps some minor enhancements by adding a few extra fields.

For team collaboration, the out of the box list templates such as the Calendar and Discussion List Templates are available in most Site Templates and should be sufficient for your requirements.

The Team Site template will probably meet most of your collaboration requirements as this site template has Shared Documents, Issue Tracking, Discussions and Announcements Lists, and Libraries.

Out of the Box list templates

As you architect a SharePoint deployment, it is important to know which List templates are available on which sites as this can affect deployment timelines.

As your collaboration needs become more sophisticated and you become more familiar with SharePoint’s functionality and user requirements, it is worth reviewing the following List Templates as these have specific functionality.

When you are creating a list, its description is displayed on the top right-hand side of the page when the list icon is selected. This is a good way to learn the functionality of the available lists.

Microsoft Sharepoint 2010

In this section, the less intuitive functionality of lists is explained.

External list

This is a new list to SharePoint 2010 and is used to display Line of Business (LOB) data from an SQL database. We view this provided functionality as beyond end user activity as you will need to have knowledge of SharePoint Designer or Visual Studio to configure this kind of List to show data.

Custom list

This is a blank list with no fields or views. Use this list template if none of the built-in features of a list meet your criteria.

It can be quicker to start a new custom list and add site columns and content types, rather than delete or change column names with an existing list template.

Import Spreadsheet

When this list is created, the columns and data from a spreadsheet are copied into it. The data import process from the spreadsheet only occurs when the list is created. Choose this list if you are migrating content from a spreadsheet into a list and all future data activity is intended to be performed in the SharePoint list.


This is a calendar list of events. It is not a calendar of an individual’s Outlook calendar, but a calendar that displays date values of a list. Typically, this type of list is used as a team calendar to track meeting dates or as a resource booking tool like a conference room or overhead projector. A typical business scenario of a calendar list could be for resource booking requests that require an approval process. Custom fields can be added to the list such as department and resource. With this business scenario, there can be a view to display categorized departments and a sub category of the requested resource, so there is the ability to identify which departments are making the requests and for what resources.

An advantage a calendar list has over an Outlook calendar is that different views can be created to show list items in different formats. The calendar list can also be synchronized into Outlook.


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