Configuring sipXecs Server Features

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Auto Attendant The multi-level auto attendant service provides system-wide answering of incoming calls, dial-by-name abilities, automated transfer to local extensions, access to remote voicemail retrieval,...

Integrating Asterisk with Wireless Technologies: Part 1

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Why integrate Asterisk with wireless technologies? This is a good question, and is worthy of consideration at the outset of the article. As an open-standards...

Integrating Asterisk with Wireless Technologies: Part 2

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Configuring wireless devices Each device will have its own user interface-either through the display on the device (if it's a phone) or through a web...

Asterisk 1.4 – the Professional’s Guide: Foreword by Mark Spencer

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Watching Asterisk move from being a personal coding project to a community of tens of thousands of programmers and millions of users has been...

Installing Zenoss

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Installing Zenoss Our first step is to choose one of the three installation methods: virtual appliance, binary installer, or source. The virtual appliance makes a...

Dial Plans in sipXecs 4.0

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The communication system's Dial Plan is a collection of Dial Rules. The purpose of the Dial Plan is to control the routing of calls...

Voice Menus and IVR in AsteriskNOW

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Four Rules of IVR IVR systems can be hell to use; the main reason for this is that people designing IVR systems tend to complicate...

Using Graphs to Manage Networks and Devices with Cacti 0.8

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Creating graphs If you are familiar with RRDTool, then you know Cacti is designed to harness the power of RRDTool's data storage and graphing functionality....

Gateways in sipXecs 4.0: Part 1

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Gateways provide the connectivity required to reach other systems. These systems can be other sipXecs PBX's, traditional phone lines, or Internet Telephony Service Providers...

Gateways in sipXecs 4.0: Part 2

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Advanced Parameters The Advanced Parameters settings, shown as follows, are accessed by clicking on the Advanced Parameters item in the lefthand menu and are a...